This installment of the RetailNext webinar series, Retail's New Mantra: Service, Service, Service, welcomes retail veterans John Thrailkill (The Container Store), Kristina Eastman (Enjoy) and Bridget Johns (RetailNext) as they discuss:

• Today's new shopper and her shopping journey

• Today's service imperative

• Service delivery models - Enjoy's new model and The Container Store's proven, world-renowned model

Learn how to make a difference. Watch it today!